Our Privacy Policy

This Privacy Policy explains how Aniksha Care Services Pty Ltd (“Aniksha Care Services”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or interact with our website.

Aniksha Care Services Pty Ltd is the data controller responsible for your personal information. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

We are committed to protecting your privacy and ensuring that your personal information is handled securely, confidentially, and in compliance with applicable privacy laws.

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • Your browser type and version

  • IP address

  • Time zone

  • Cookies and similar tracking technologies

  • Pages viewed, referral sources, and interactions with the website

This information (“Device Information”) is used to help us understand how visitors use our website and to improve functionality and security.

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Address

  • Email address

  • Telephone number

  • Payment or billing details

  • Any information submitted through forms or enquiries

This information is collected to allow us to respond to enquiries, provide services, manage care arrangements, or fulfil contractual obligations.

Why We Process Your Information

We process personal information only where it is necessary and lawful to do so, including to:

  • Provide and manage our services

  • Respond to enquiries and requests

  • Maintain website security and prevent misuse

  • Comply with legal and regulatory obligations

  • Improve our website and services

Automatically collected data is used solely for analytical and security purposes and is not used to identify individual users.

You may choose not to provide personal information; however, this may limit your ability to access certain website features or services.

Your Rights

Depending on your location, you may have rights in relation to your personal information, including:

  • The right to be informed

  • The right to access your data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • Rights related to automated decision-making and profiling

If you are a resident of the European Economic Area (EEA), these rights are provided under the General Data Protection Regulation (GDPR).

To exercise any of your rights, please contact us using the details below.

International Data Transfers

If you are a European resident, please note that your personal information may be transferred outside of Europe, including to Australia, Canada, or the United States, where data protection laws may differ.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

Information Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

Legal Disclosure

We may disclose personal information if required or permitted by law, including to comply with legal processes, protect our rights or safety, prevent fraud, or respond to lawful government requests.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us at: support@anikshacare.com.au.